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     Often we   hear from people who have left the Church or the faith that they had a bad   experience with the Church or with a Pastor or with somebody in the   Church.... etc... It would seem that there is not much to commend the Church   or those who belong to the Church or those who serve the Church as Pastor   that so many people have had such bad experiences that it has caused them to   be distant from the means of grace and remove themselves from the fellowship   life of God's people around His Word and Sacraments.  Now, don't get me   wrong, I know that Pastors and people in the Church have behaved badly and   done terrible things (from the obvious of sexual abuse to a cold shoulder   shown to new folks).  I know that I have failed in many ways to fulfill   the full hope, promise, and scope of the Office of Pastor committed to me in   my ordination and renewed each time I was installed into a particular   parish.  But I wonder if there is not something more than simply the   failures of the Church, the people in the pew and the Pastors who serve her.
 While I do not mean to diminish the hurt or wounds some have suffered at the   hands of Christian people and their Christian Pastor, I must also admit that   often people come to the Church with impossible expectations that are surely   to be broken by the reality of human frailty.  I have had folks who   complained bitterly that I spent way too much time in my office and at the   very same time folks complain that when they came to see me I was not   there.  "What good is it to have a spiritual leader who is not   there when you need him?" expressed one frustrated individual when they   came to the church office looking for me and I was not there.  When I   expressed concern about a wedding on the day after Christmas that had moved   from an informal service with only a few folks to a full formal wedding with   all the accouterments, the mother of the bride informed that this is what I   was there for and it did not matter whether I had time to spend with my   family at Christmas. Every Pastor can tell the same stories of folks who had   impossible expectations designed for failure and disappointment.
 
 Often the congregation is accused of being unfriendly or unwelcoming.    The other side of the coin is that these people have welcomed and attempted   to be friends with many new folks who showed up and burned hot like a   sparkler for a moment only to fizzle and fall away.  I am not defending   unkindness but admitting that the faithful in the pews who teach Sunday   school, who sing in the choir, who usher and greet, who do what is needed on   work days inside and out, who serve on council, boards, and committees, who   bring food to pot lucks and funeral receptions, and on and on... well, it is   understandable that they might be a little sanguine in the face of new folks   who want to belong immediately, change everything around them, and then   disappear quickly.  I am not saying this is right, but it is   understandable.
 
 Often people come to the Church with wounds looking for quick and easy   healing.  They come with a need to belong and want to be fully connected   immediately and are sometimes very impatient as they find their place within   the community and fellowship.  They come with past wounds and   sensitivities that become the lens through which they judge the congregation   they are at now (but the folks in this congregation do not know what those   past hurts or sensitivities are and therefore do not know how to respond to   them).  They come with frustrations and bitterness from many sources   that spill out in the Church though the Church was not the cause or the   source of them.
 
 Often people come to the Church with impossibly high expectations.  They   expect the people of the Church to be holy and pure (at the end of the   process of sanctification and not in the middle of it).  They expect the   Church to be able to fix kids with behavior problems, rebellious teens, spouses   with problems, families broken, lives stressed to the limit, and finances a   mess.  They expect these things to be repaired by the Church but they   are hesitant to listen to the Church and unwilling to commit much to their   life together as members of the Church.
 
 All in all I think that the failures of the Church, her Pastors and people,   and the impossible expectations of some who come looking for more than the   Church is capable of fulfilling have created a focus that distracts from the   fact that there are faithful folks in the pews, faithful Pastors leading   them, new people coming into the fellowship and finding a home in the faith,   faithful work done every day through Word and Sacrament to apply the healing   grace of Christ to His people in need, and faithful communities who bear one   another's burdens and so fulfill the love of Christ.  But this does not   get the attention of the people outside the Church nor does it get its   rightful focus in the meetings or on the agendas of congregations and their   Pastors.
 
 When Jesus said to us "the poor you will always have with you" He   was not giving us the green light to ignore them or suggesting that we can do   nothing to help them.  He was reminding us that in the Church we deal in   the arenas of need, sin, and death that will not end until He returns in His   glory to bring to completion all things.  Until that time we have the   poor, the needy, the wounded, those with impossibly high expectations of us,   and a skeptical world around us... but we also have Him and where He is there   is His Church doing His bidding and accomplishing His purpose... hidden, out   of focus, and put on the sidelines in comparison to the problems and troubles   of the moment... but this picture is the bigger picture than the problems or   the troubles.... don't you?
    
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